Policy on Personal Information Protection

Thank you for taking the time to visit ZodiacRatna.com! We want you to know that we care about your privacy. Our clients are at the center of all we do, and we work hard to make sure your time with ZodiacRatna.com is one you’ll want to repeat and tell your friends about. We will respect and maintain the privacy of the personal information you disclose to us as part of our commitment to you. The following information is intended to inform you about the types of information we collect, why we gather it, and how we use it. Our Terms of Service include a reference to this Privacy Policy.

When you provide us with your personal information, you agree to the collection, use, and dissemination of such information as described in this Privacy Policy. We’re always happy to talk about any issues or questions about our Privacy Policy and our privacy practices. If you’d like to talk with a customer care person, please fill out the form below.

Please contact us at Info@ZodiacRatna.com or via phone at +91-8308306969.

Information Gathering and Application

You can explore our Website as a welcome guest without telling us who you are or providing any personal information. You may choose to supply us with your personal information at any time. You should be aware that we receive and may keep all personal information (written or spoken) that you submit to us, regardless of how you offer it (through our Website, via e-mail, over the telephone, etc.). Any information that may be used to identify an individual, such as a first and last name, residence, billing or other physical address, or email address, as well as any information linked with the aforementioned, is considered personal information.

Your Personal Information Will Be Used

We may use the information we gather about you in the following ways:

  1. Assist you in making purchases and providing the services you require.
  2. Check the status of your order and keep track of it.
  3. Attend to your questions and wishes.
  4. Check for mistakes, omissions, and correctness in your personal information.
  5. Identify and prevent fraud or misuse.
  6. Enhance the entire customer experience by improving our website, service, product offerings, marketing and promotional activities, and overall customer experience.
  7. Determine your preferences for products and services.
  8. 8. Know our customers’ demographics, preferences, interests, and behavior so that we can contact you (by email, postal mail, or phone) about items and services that we think you might be interested in.

Information about you that we may share with others

We may share your personal information with trustworthy partners in specific circumstances.

Shipping, payment processing, data storage/management, web hosting, web analytics, fulfillment, assembly, marketing, mailing, emailing, and other services are performed on our behalf by reputable third-party service providers. These service providers are only given personal information if it is required to fulfill their function(s), and they are not allowed to use such information for any other purpose(s) than those specified by ZodiacRatna.

Special Events: If you choose to participate in a special event (such as a promotion, contest, or sweepstakes), ZodiacRatna will only share your personal information with the organizations that are involved in the event. These third parties do not use your information for any other reason than to administer the event unless we advise you otherwise in connection with a special event. We may give trusted partners permission to send you information about products and services that you might find useful.

We may build anonymous records from personal information by removing information (such as your name) that identifies the information as being personally identifiable to you. We may use these data for internal purposes, such as evaluating usage patterns to improve our services, and we reserve the right to use and disclose any information included in them at our discretion.

Law Enforcement and Fraud Prevention: We may use and disclose any information, including personal information, as we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request; or (2) to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potent substances.

Information that is not personally identifiable: We may construct anonymous records from personal information by removing information (such as your name) that identifies the information as being personally identifiable to you. We may use this data for internal purposes, such as evaluating user trends to improve our services, and we reserve the right to use and disclose any information included in them at our discretion.

Suggestions and input: We appreciate your feedback, testimonials, and other remarks that help us improve our website, goods, and services. You assign your rights in the contributions to us by submitting them to us, as specified in the “Submissions” part of our Terms and Conditions page.

Other Ways Your Information Could Be Used

IP (internet protocol) address. When you visit our Website, ZodiacRatna collects your IP address to, among other things, help diagnose problems with its server, administer and tune the operation of its Website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Website. Your IP address may also be combined with your personal information to prevent fraud or abuse, personalize your purchasing experience, enhance our website, customer service, goods, and promotional activities, and better understand your preferences, trends, and interests.

Cookies and web beacons are examples of data collection devices. To improve your browsing and purchasing experience on our website, ZodiacRatna may gather data through cookies, web logs, web beacons (also known as pixel gifs or action tags), and other monitoring technologies. Cookies are tiny bits of information saved on your computer’s hard disc by your browser to gather information about your actions on our website. Web beacons are small pieces of code that are embedded in a web page or an email for the purpose of transferring data.

We may give third parties permission to use cookies, web beacons, and other monitoring technologies to gather data on how people use the Website and how they engage with ads.

If your browser allows it, you may always refuse cookies; however, you may not be able to access some features on the Website if you do so.

Our website may contain links to other websites that are not under our control and are not covered by this privacy statement. We recommend that you read the privacy policies of these (and any other) websites.

Getting Access to and Updating Your Data

If the personally identifiable information ZodiacRatna has collected about you changes, or if you would like to access, correct, or delete such information, we will gladly provide you with access to, correct, or delete any personal information we have collected about you (to the extent permitted by law). Please write an email or call one of our diamond and jewelry experts at+91-8308306969 to seek access to, corrections to, or deletion of your personal information.